Outsourcing Services

ITGen PPC

Our Outsourced NOC Support Services are mainly to monitor and maintain your network. Our resources are available to provide you the flexibility and extensive understanding of the underlying principles of management services. We provide our clients a reliable, cost effective network monitoring center and management solution, matched by quality driven processes.

Apart from IT & Technical core support, we provide all kinds of service desk solutions for better IT Technical Support Services to our customers

We manage & analyze customer SIP Logs, Call legs, CDR, to find the fault in A-Z route of different vendors and replace with the best route.

Troubleshooting and Maintenance of various equipment & switches which are remotely managed by our skilled forced for our IT/ SUPPORT customers based in US, etc

Installation, configuration & upgradation of various types of switches & gateways as per customer needs as part of our IT Managed Service offering